Shipping Policy

SHIPPING POLICY

Thank you for visiting and shopping at bambooqueen.com. Following are our Shipping Policy.

SHIPPING COST

We currently ship our products to Malaysia ONLY.

Following are the shipping cost for each area.

(1) Malay Peninsula : RM 8
(2) East Malaysia : RM12 - RM30 (including Labuan, Sabah and Sarawak) - RATES CHARGED ACCORDING TO CUSTOMER'S POSTCODE

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.